FAQ

Frequently Ask Questions

 

1. What are my payment options?

We accept PayPal, credit card, Afterpay & ZIP.

 

2. How long will it take until I receive my order?

Current turnaround time is 3-4 weeks. We appreciate your patience in waiting for your order. If you need a rush order you can contact us to see if it’s possible first. Please note: There will be a rush order fee.

 

3. How long will my shipping take to arrive after it’s been posted? 

We ship via Australia Post. Their shipping time varies but each order will be posted within 7-14 working days and includes tracking when posted for you to follow. You’ll receive this tracking number via email or text message (whichever method you checkout with when ordering)

 

4. What happens if my order arrives damaged or broken?

If your order arrives damaged please get in touch ASAP. We will require photo evidence and a dispute can be lodged with Aus Post.

 

5. Do you offer refunds? 

Due to being customised products, we unfortunately do not issue refunds after the order has been placed. 

 

6. What if I want something I can’t see on your website? Do you do custom requests?

Yes! We love helping you bring your ideas to life so if you have a custom request, please contact us on the Facebook page or email info@4littledreamers.com.au

 

Please email us at info@4littledreamers.com.au or use the form here.